LAST UPDATE – 05/01/2018
This website is operated by Colton James (PTY) LTD. Throughout the site, the terms “we”, “us” and
“our”, “Colton James” refer to Colton James (PTY) LTD. Colton James (PTY) LTD offers this website,
including all information, tools and services available from this site to you, the user, conditioned
upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, available at www.coltonjameswatch.com
(“site”, “website”) or any website that links to this agreement, you engage in our “Service” and
agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including
those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are
browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or
using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all
the terms and conditions of this agreement, then you may not access the website or use any
Any new features or tools which are added to the current store shall also be subject to the Terms of
Service. You can review the most current version of the Terms of Service at any time on this page
and will display the date of the latest published terms. We reserve the right to update, change or
replace any part of these Terms of Service by posting updates and/or changes to our website and are
effective immediately. It is your responsibility to check this page periodically for changes. Your
continued use of or access to the website following the posting of any changes constitutes
acceptance of those changes.
1. Disclaimer and limitation of Liability
Colton James will in their best efforts display content that is accurate and free of errors, however no
warranties are attached to any content displayed.
Content displayed on the website shall be understood by the users that it should not be regarded as
professional advice and/or opinions of Colton James themselves. Users should seek professional
advice before using information provided on the website as a guide for course of action.
The user understands that Colton James reserves the right to hold the user liable for any loss
suffered by the website caused by their act of cybercrime on the website.
Colton James and its affiliated employees, owners and other affiliated organizations linked to the
site is not liable for any loss, damage or any liability through:
Use or access to the website
Use or access to the services
Available content on the site
Use or access to websites linked to our website
Inability to access or use the website and/or its services
By entering and using our website, you agree to these terms. The website is provided “as is” and no
warranty is attached to its use.
Colton James does not make any warranties that the website shall be available at all times. Users
accept that the website may be unavailable due to but not limited to virus infections, updates and
any other cause beyond the control of Colton James.
Colton James responsibility for errors in connection to delivery is limited to the existing conditions of
sale. Colton James is exempt from responsibility for example but not limited to incompatibility, data
loss, economic harm, incorrect information given, delivery delays, downtime or any other factor that
is out of our control.
2. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your
state or province of residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor dependents to use this
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the
Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
3. GENERAL CONDITIONS
You understand that your content (not including credit card information), may be transferred
unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and
adapt to technical requirements of connecting networks or devices. Credit card information is
always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of
the Service, material property or access to the Service or any contact on the website through which
the service is provided, without express written permission by us. We reserve the right to refuse
service to anyone for any reason at any time.
The headings used in this agreement are included for convenience only and will not limit or
otherwise affect these Terms.
This warranty ensures that you have the lawful right to receive a free replacement within the
specified term and in accordance with the warranty terms.
A two year warranty is given on all watches. This warranty is effective from the date of purchase and
covers manufacturing defects including the movements, crystal and the case. Parts not mentioned
are not covered by this warranty. A claim can be made under the warranty through the “contact us”
page on the website. Please enter your name, address, order number and a detailed description of
your defect, you may include photos to aid your description. In the case of purchasing from a retail
store, your warranty is still valid, however your claims must be dealt with through the store of
purchase. Claims made outside of this scope can be repaired/replaced and will be charged even when the
warranty is still valid:
Damage/failure caused by modification or improper repair
Damage/failure due to fire or water
Damage/failure due to accidents such as bumps, knocks, broken crystal, scratches, etc
normal wear and tear due to use and age such as scratches, colour alterations, etc
Colton James will display prices for all items excluding VAT unless otherwise stated. By accepting the
terms on your order during checkout, you understand that there may be additional charges by VAT
and duties of your country, it is your liability to pay these charges. For more information on the
duties charged on watches in your country, please call your local customs office.
6. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or
current. The material on this site is provided for general information only and should not be relied
upon or used as the sole basis for making decisions without consulting primary, more accurate, more
complete or more timely sources of information. Any reliance on the material on this site is at your
This site may contain certain historical information. Historical information, necessarily, is not current
and is provided for your reference only. We reserve the right to modify the contents of this site at
any time, but we have no obligation to update any information on our site. You agree that it is your
responsibility to monitor changes to our site.
7. MODIFICATIONS TO THE SERVICE AND PRICES
Colton James reserves the right to change/correct prices for our products and are subject to change
without notice. In the event a price was published incorrectly; Colton James reserves the right to
cancel any purchases made and refund the consumer in the best way possible.
We reserve the right at any time to modify or discontinue the Service (or any part or content
thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or
discontinuance of the Service.
8. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products
or services may have limited quantities and are subject to return or exchange only according to our
We have made every effort to display as accurately as possible the colors and images of our
products that appear at the store. We cannot guarantee that your computer monitor’s display of any
color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any
person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We
reserve the right to limit the quantities of any products or services that we offer. All descriptions of
products or product pricing are subject to change at anytime without notice, at the sole discretion of
us. We reserve the right to discontinue any product at any time. Any offer for any product or service
made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material
purchased or obtained by you will meet your expectations, or that any errors in the Service will be
9. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by
dealers, resellers or distributors. We reserve the right to refuse any order you place with us. We
may, in our sole discretion, limit or cancel quantities purchased per person, per household or per
order and refund your order. These restrictions may include orders placed by or under the same
customer account, the same credit card, and/or orders that use the same billing and/or shipping
address. In the event that we make a change to or cancel an order, we may attempt to notify you by
contacting the e-mail and/or billing address/phone number provided at the time the order was
You agree to provide current, complete and accurate purchase and account information for all
purchases made at our store. You agree to promptly update your account and other information,
including your email address, so that we can complete your transactions and contact you as needed.
For more detail, please review our Shipping and Returns Policy.
10. OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any
control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without
any warranties, representations or conditions of any kind and without any endorsement. We shall
have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion
and you should ensure that you are familiar with and approve of the terms on which tools are
provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the
release of new tools and resources). Such new features and/or services shall also be subject to these
Terms of Service.
11. THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from thirdparties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy and we do not warrant
and will not have any liability or responsibility for any third-party materials or websites, or for any
other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services,
resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party’s policies and practices and make sure you understand them
before you engage in any transaction. Complaints, claims, concerns, or questions regarding thirdparty products should be directed to the third-party.
12. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a
request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at
any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any
medium any comments that you forward to us. We are and shall be under no obligation (1) to
maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond
to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole
discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or
otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright,
trademark, privacy, personality or other personal or proprietary right. You further agree that your
comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain
any computer virus or other malware that could in any way affect the operation of the Service or any
related website. You may not use a false e-mail address, pretend to be someone other than yourself,
or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible
for any comments you make and their accuracy. We take no responsibility and assume no liability for
any comments posted by you or any third-party.
13. PERSONAL INFORMATION
14. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical
errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers,
product shipping charges, transit times and availability. We reserve the right to correct any errors,
inaccuracies or omissions, and to change or update information or cancel orders if any information
in the Service or on any related website is inaccurate at any time without prior notice (including
after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related
website, including without limitation, pricing information, except as required by law. No specified
update or refresh date applied in the Service or on any related website, should be taken to indicate
that all information in the Service or on any related website has been modified or updated.
15. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using
the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in
any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws,
or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate,
or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or
disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other
type of malicious code that will or may be used in any way that will affect the functionality or
operation of the Service or of any related website, other websites, or the Internet; (h) to collect or
track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of
the Service or any related website, other websites, or the Internet. We reserve the right to
terminate your use of the Service or any related website for violating any of the prohibited uses.
16. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted,
timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate
You agree that from time to time we may remove the service for indefinite periods of time or cancel
the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service
and all products and services delivered to you through the service are (except as expressly stated by
us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or
conditions of any kind, either express or implied, including all implied warranties or conditions of
merchantability, merchantable quality, fitness for a particular purpose, durability, title, and noninfringement.
In no case shall Colton James (PTY) LTD, our directors, officers, employees, affiliates, agents,
contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or
any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including,
without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any
similar damages, whether based in contract, tort (including negligence), strict liability or otherwise,
arising from your use of any of the service or any products procured using the service, or for any
other claim related in any way to your use of the service or any product, including, but not limited
to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of
the use of the service or any content (or product) posted, transmitted, or otherwise made available
via the service, even if advised of their possibility. Because some states or jurisdictions do not allow
the exclusion or the limitation of liability for consequential or incidental damages, in such states or
jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless Colton James (PTY) LTD and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any claim or demand, including
reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these
Terms of Service or the documents they incorporate by reference, or your violation of any law or the
rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or
unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by
applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of
Service, such determination shall not affect the validity and enforceability of any other remaining
The obligations and liabilities of the parties incurred prior to the termination date shall survive the
termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use our
Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or
provision of these Terms of Service, we also may terminate this agreement at any time without
notice and you will remain liable for all amounts due up to and including the date of termination;
and/or accordingly may deny you access to our Services (or any part thereof).
20. ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not
constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to
The Service constitutes the entire agreement and understanding between you and us and govern
your use of the Service, superseding any prior or contemporaneous agreements, communications
and proposals, whether oral or written, between you and us (including, but not limited to, any prior
versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the
21. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be
governed by and construed in accordance with the laws of Republic of South Africa.
22. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of
Service by posting updates and changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website or the Service following the
posting of any changes to these Terms of Service constitutes acceptance of those changes.
Greenford Office Estate,